Refund Policy

Didn’t love what you ordered? Our store is happy to accept online returns within 60 days of your purchase date for a full refund, exchange for an item of equal value, or store credit. Items returned after the 60-day return period are not eligible for a refund or exchange. Items must be returned in undamaged and clean condition.

To make a return, please email connect@medicinewithmelody.com with your order number. We’ll help you process your return and provide a free shipping label for your purchased item. Then, you simply repackage your item and drop it off at the post office. Once we receive your return, please allow 7 business days for processing. If your return is accepted, please allow 7 business days for a refund to appear on your original payment method.