Please allow 3-5 business days to process your order. Orders received after 5 PM PST will be processed starting the next business day. Please note, this is an advance of the shipping times.

Shipping carrier:

We typically ship via Canada Post.

Shipping times:

Once processed, orders shipped within Canada typically arrive within 7 business days, and international orders typically arrive within 14 business days.

If your order is delayed, please check the tracking information provided in your order confirmation email. We are not responsible for carrier or customs delays.

Please take a look at our shipping methods and rates below.

Free Shipping

For purchases over $150, you receive free shipping within 3-5 business days.

Standard Shipping

For purchases under $150, you pay between $20-35 and receive your order within 3-5 business days.

Expedited Shipping

For $30-60, you will receive your order within 1-2 business days.

International Shipping

For $100-$160 + import fees, you will receive your order within 6-10 business days.

Need help with your order? We offer refunds and exchanges within 60 days of your original order date. Check out our return policy.

Still have questions? Reach out on our contact page.

Local Delivery Policies

For local deliveries or pick-up from the clinic, please contact us directly to arrange the specifics.